The International Humanitarian Assistance Symposium 2012

7th June 2012View day 2 »

08:00 – 09:00 Event Registration

09:10 – 09:30 Symposium Opening: Dedication Video

09:30 – 10:00 Symposium Welcome & Opening Remarks

• Jeff Braun, Vice-President - Communications, Family Assistance Education & Research Foundation
• Jeff Morgan, Chairman, Family Assistance Education & Research Foundation
• Gary Bald, Senior Vice President & Global Chief Security Officer, Royal Caribbean Cruises Ltd.
• Jim Lynde, Senior Vice President - Human Resources, Spirit Airlines
• Carolyn V. Coarsey, PhD, President, Family Assistance Education & Research Foundation

10:00 - 11:30 Session 1: International Terrorism & Humanitarian Assistance: The Long Term Perspective

This panel discussion will identify the importance of timely humanitarian assistance through first-hand survivor accounts.

Moderator: Gary Bald, Senior Vice President & Global Chief Security Officer, Royal Caribbean Cruises Ltd.

Panelists:

Survivors from Pan Am Flight 103, also known as the Lockerbie disaster, who initially received little support from government, airline, and other agencies.

• Glenn Johnson, Father of Beth Ann Johnson
  
• Anna Marie Miazga, mother of Suzanne Marie Miazga
• George White, paramedic who discovered Suzanne near where he worked in Lockerbie, Scotland

Survivors from the World Trade Center terrorist attacks, also known as 9/11, who received support from government, airlines and other agencies.

• Cathie Ong-Herrera, Sister of Betty Ann Ong, American Airlines Flight Attendant, who died onboard American Flight 11
• Elizabeth Turner, wife of Simon Turner, who was in New York for a meeting at the World Trade Center Towers from their home in the UK.

11:30 – 12:00 Coffee Break

12:00 - 13:00 Session 2: International Humanitarian Assistance Worldwide

International organizations will present the resources they offer to companies in supporting survivors of global tragedies

Moderator: Barbara Skudlarick. Family Assistance Education & Research Foundation

Panelists:

• The Buddhists Tzu Chi Foundation USA

13:00 – 14:00 Lunch

14:00 - 15:30 Session 3: Industry Workshop Breakouts

A selection of breakout sessions divided by industry to focus on some of the considerations pertinent to that sector. Different organizations present their programs currently implemented and take questions from the group.

Cruise Lines Breakout

Moderator: Andrew Baldwin, Customer Care & Communications Manager, Carnival UK

Panelists:

• Ray Gonzalez, Manager, Care Team Services, Carnival Cruise Lines – Purpose and Evolution of Care
• Alice Cain-Moore, Manager, Norwegian Cruise Line, Guest Relations Manager-Care Team Training
• Steve Williams, RN, CEN, CFRN, Director, Medical Services, Royal Caribbean Cruise Lines – Mass Casualty

Aviation Breakout

Discussion 1:  WestJet’s Response to Grand Riviera Princess Hotel Disaster

Moderator: Barb Webster, Director of Emergency Response, Spirit Airlines

Panelists: (WestJet Airlines)

• Richard Bartrem, Vice President Communications and Community Relations
• Jade Blair, Advisor Station Response and Special Assistance Team
• Dale Gordon, Learning Specialist
• Ferio Pugliese, Executive Vice President People & Culture
• Russ Sabo, Manager Emergency Response and Business Recovery

Discussion 2:  The Importance of Station Emergency Preparedness & Response to an Accident or Incident

Moderator: Lauren Tascione, Manager Emergency Response & CARE Program, American Airlines

Panelists:

• Jim Kelly, Airport Business Manager, Broward County Aviation Department
• Greg Klein, American Airlines General Manager – Tampa International Airport, Station Manager during AA flight 1420, 1999                                                       
  

Discussion 3: Family Assistance in Corporate Aviation

Moderator: Barb Webster, Spirit Airlines

Panelists:  

• Don Rickerhauser, Flexjet & Jet Solutions, Manager, Safety & Security - Overview of of Flexjet’s Family Assistance Plan
• Lisa Swartzwelder, Limited Brands,  Family Assistance Care Team Responder – Review of the Family Assistance Education & Research Foundation Humanitarian Response to the General Communications Inc. (GCI) aviation accident in Alaska in August of 2010                                 

Industrial, Manufacturing & Retail Organizations Breakout

Moderator: Jonathan Henson, Director of Health, Safety and Environment, Maersk Drilling USA

Panelists:

• Lisa Damon, HR Supervisor, Operations/Recruitment, Maersk Drilling, USA
• Sherry Martin, Manager HR, Exploration, Statoil, North America
• Crista Maria Martinez, HR, Statoil, North America
• Angel May, Community Affairs Manager, Mars Petcare, US

15:30 – 16:00 Coffee Break

16:00 – 17:30 Session 4: Survivor Panel 1 – Cruise Line Industry

This panel will begin with a tragic story which illustrates the need for the proactive responses offered by cruise lines today, and finish with examples of how far the industry as a whole has evolved.

Moderator: Sian Rees, Health & Safety Manager, Intercruises Shoreside & Port Services

Panelists:

• Mark Brimble, Dianne Brimble was Mark’s former wife and mother of his children.  Dianne died aboard the P&O Australia ship, Pacific Sky, in September of 2002.
• George and Doreen Brenzy, Parents of George Brenzy IV, who died unexpectedly during a cruise on the Carnival Pride in December of 2009.
• George and Charlotte Vaughn, George and Charlotte were celebrating their 29^th wedding anniversary on a Celebrity cruise when Charlotte was involved in a coach crash in Dominica, Dominican Republic.

17:30 – 20:00 Free Time

20.00 – 22.00 Survivor reception & Awards presentation

Delegates will have the opportunity to talk with survivors and experts on the subject of humanitarian assistance. The evening will also see the presentation of three awards:

• International Heart Award
• Sharing the Journey Awards
• Compassion Consciousness Award

The Reception, Awards presentations and Gala Dinner will be held at the Rusty Pelican; a Miami landmark restaurant with million dollar views.  The Survivor Reception, held just before dinner, serves to honor all of the primary and family survivors who have so graciously given their time to join with us and be part of our Symposium.  They willingly share their stories with everyone in attendance.

Transportation will be provided for all attendees from the hotel to the Restaurant and return.

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